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The Experience Design Studio (XDS), a digitally native, full-service customer experience agency, announced today its biggest round of new staff hires and promotions to support the influx of new clients and organic growth as they enter their fourth year in business. In 2017 XDS opened its doors in a Philadelphia suburb with a staff of five people and a handful of clients. Today the Company has over 23 employees, three office locations, and has more than tripled its client base.

“When Douglas and I started XDS, we wanted to gather the best talent, provide clients with superior service, and still remain nimble enough to meet the changing healthcare and market demands,” said Shai Reichert, co-founder of XDS. “As a result, we’ve grown the agency in a careful and strategic path to allow for financial success and provide our clients with the personal service they have received since the firm started.”

Customer Experience


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